Helping you thrive.

Working with business and organisations to deliver bespoke customer-centric digital transformation to unlock your potential.

Our Answer Digital team is made up of Full-Stack Developers, Solution Architects, Automated Testers, User Experience (UX) Designers, Customer Experience (CX) Designers, Service Designers, UI designers, Project Managers and Scrum Masters. We work with you to innovative, embed best-practice and deliver customer-centric successful outcomes to effect lasting change, whatever the situation you need support on.

  • Supporting start-up Banks and FinTechs to provide propositional, CX, service design and technical expertise
  • Supporting NHS Trusts with technical expertise for their digital transformation programmes
  • Supporting retail clients to build user-centric bespoke B2B software and D2C websites & native apps
  • Supporting finance and wealth clients to provide technical & UX expertise, and build bespoke responsive websites

What we do

Bespoke Digital Transformation

We work with companies and organisations of all sizes to design, develop and deliver customer-centric digital transformation that's bespoke to your business.

We help achieve your ambitions, through bespoke organisational, operational, cultural and technological change, by lasting partnerships based on expertise, trust, collaboration and knowledge sharing.

Helping you realise your digital ambitions through the delivery of successful outcomes through our robust, scalable and well rehearsed agile methodologies (either Scrum or Kanban).

Full Stack Development

We have a passion for technology and software development, aligned to best practices and 20 years of expertise that deliver bespoke solutions for our demanding customers.

We help clients by embedding our highly-skilled front-end and back-end developers, solution architects and integration experts into your existing projects and programmes.

We grow your team with you, providing guidance to embed the skills, capabilities and attitudes that are critical for long term success.

Experience Design (XD)

Our XD team – made up of UX designers, CX & Service Design and Design Sprint facilitators – are researchers, designers, innovators, visionaries and strategists.

We exist to help companies and organisations design great experiences, moments and services. We understand each sector is different requiring different techniques and mindsets.

Our UX designers focus on creating intuitive, usable and relevant user experiences for a specific touchpoint, whilst our CX & Service Designers focus on designing complete end-to-end customer experiences and services across digital and non-digital touchpoints.

Read more about our independent Experience Design consultancy service called 'XD by AD'

Automated Testing

Test Automation is at the heart of the Answer Digital Test Strategy ensuring speed to market by providing confidence in rapid and short release cycles.

Test first practices are at the heart of the Answer Digital agile development process. Our testers work collaboratively with your client teams, sharing our best practice and advanced tooling to ensure success is measured against more than just technical delivery.

Agile Enablement & readiness

We're agile practitioners, with 20 years of working with companies and organisations of all sizes to embed best practice methodologies, with a clear sight of the end goal.

We deliver valuable and lasting change in your organisation by moving your capabilities forward. Focussing on the MVOP (Minimum Viable Operational Product) and SVP (Scalable Viable Product) to make your business operationally ready for day-1 (and beyond).

We work with you to identify areas in business processes that require scalability, in both manual and automated processes.

Design Sprints

Sometimes it's difficult for companies to quickly and effectively make sense of big problems, generate different design ideas and then gather feedback to validate a direction.

Design Sprints - typically taking 3-5 days – are a great way to quickly start solving key complicated problems. Whether that's validating a proposition or design direction, looking for different ideas to improve an existing solution or re-energising an existing delivery team, our expert Facilitators help you get the required outcome.

Read more about design sprints and how we can help your business accelerate problem solving >>

How we work with you to deliver the right outcome

  • Discovery Phase (1-4 weeks)

    Discovery Phase (1-4 weeks)

    Our senior team understand more about your business, users, technical landscape and ambitions

    Define a clear roadmap, and prioritise an Minimum Viable Product (MVP) for first release

    Create a high-level clickable prototype representing the overall vision to help bring the proposition to life

  • Alpha phase (4-26 weeks)

    Alpha phase (4-26 weeks)

    We Design, Build, Test and Deliver the MVP for a key set of user groups identified, via our robust agile methodology (typically via Scrum).

    We Build just enough to get the MVP to market to test and prove the proposition. Then reflect on the outcome to decide where to pivot or proceed.

    A typical team is made up of Full-stack developers, UX Designers, PMs and Testers.

  • Beta (4-26 weeks)

    Beta (4-26 weeks)

    Following release of the MVP for the product or service, we continue with our robust agile methodology (typically via Kanban).

    Delivering incremental enhancements in line with delivery of business value and customer feedback.

    It's about 'Build. Measure. Learn.'.

  • Live (continuous delivery)

    Live (continuous delivery)

    Constantly listening to the business, system and customers to identify areas of improvement and deliver growth.

    We keep designing, developing and testing, to deliver value and enhancements for all user groups.