Insights and expertise.

Our expert opinions on the latest technology happenings within the Retail, Finance and Health sectors.

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CX/UX
Finance
Health
News
Payments
Retail

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- CX/UX
- Retail
What are User Flows and why create them

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- Finance
- Payments
Payments Industry White Paper, by Answer Digital

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- News
Making Learning a Priority

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- Retail
Grocery market consolidation - From 6 different perspectives (Part One).

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- News
Software Testing: A skillset, mindset or both?

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- Retail
The rise and rise of the digital disruptors

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- CX/UX
- Health
An insight into the world of UX and Digital Transformation in the NHS

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- CX/UX
- Retail
What is Customer Experience (CX)?

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- Retail
The retail ecosystem in 4 bite sized chunks

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- Retail
4 habits of digitally native Millennials and how retailers can embrace them

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- Retail
Why ‘So That’ should never become ‘So What’, and the power of ‘Why?’

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- Finance
Talking tech: Gary Parlett (Managing Director and Co-Founder of Answer Digital)

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- Retail
Open Banking - The Next Retail Disruptor?

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- Retail
Why retailers must take note of the Facebook scandal

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- Retail
Distributed 'Agile'... The art of doing amazing things together, whilst thousands of miles apart

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- Retail
Making the Agile jump from Scrum to Kanban

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- Retail
Amazon Prime - The 'Keyzer Soze' of customer loyalty schemes

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- Finance
Guide to Open Banking for Retailers...

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- Finance
- Payments
The Benefits of Request to Pay (RtP)...

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- News
Another graduate from our highly successful Answer Academy...

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- Retail
Getting 'Agile'... Across continents and timezones

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- News
Flagship Northern Tech Company comes of age in its 18th year!...

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- CX/UX
Lifting the lid on some of the typical UX design and evaluative research outcomes we create for clients...

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- CX/UX
- Retail
Customer Journeys vs User Journeys – Why differentiate?

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- Finance
- Payments
Request to Pay Research Report 2017 Edition from Answer Digital...

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- Retail
Okay Google, how can I make operational efficiencies using AI?...

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- News
An Insight into the great culture at Answer Digital...

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- Health
Just the salt?!...

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- Retail
The tide is turning on ‘Bricks & Clicks’...

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- Retail
Looking great from behind: Why your back end should be as attractive as your public face...

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- Retail
Hey Alexa, how can AI be used by retailers to improve customer experience?...

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- Finance
Open Banking is not about technology, it’s about the customer...

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- Finance
Re-platforming: it's not rocket science...

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- Finance
Talking tech: David McHenry (Head of Global Treasury and Payment Advisory UK at Silicon Valley Bank) gives us his insight...

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- Retail
An insight into Customer Usability Testing...

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- Finance
Can an app stop people falling into debt?...

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- Finance
- Payments
Answer Digital Host Request-To-Pay Event with Large Billers and Banks...

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- Retail
Convenience is booming, however, in the face of online grocery growth, how do physical stores remain relevant?...

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- Finance
Talking tech: Julian Sawyer (COO at Starling Bank) gives us his insight...

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- CX/UX
- Retail
UX Insights Part 3: Measuring success through quantitative insights...

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- Finance
Talking tech: Bob Blower (Finance Tech Innovator and Entrepreneur) gives us his insight...

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- CX/UX
- Retail
UX Insights Part 2: Different ways to gather evaluative feedback from users...

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- Retail
Does the rise of 'frictionless' mean the end of the traditional shopkeeper?...

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- CX/UX
- Retail
Lifting the lid on some of the typical UX formative research outcomes we create for clients...

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- Finance
Talking tech: Andrew Smith (CTO at Nucleus) gives us his insight...

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- News
Answer targets London growth...

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- Finance
Talking tech: Karl Greenway (Aviva) gives us his insight...

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- CX/UX
- Retail
UX Insights Part 1: What is the role of a UX designer today?...

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- Retail
The value of Customer Research in Digital Engineering...

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- Finance
Evolutionary architecture: How the last responsible moment is helping project teams to embrace change...

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- Finance
Good save: Disrupting users to break bad money habits...

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- Finance
Fintech and techfin: which way around was it again?...

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- Finance
Data: The great deliverer - An exciting time for digital finance...

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- Health
Open Source: Cathedrals, bazaars or dinner tables?...

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- Retail
Websites: All the rage or so last year?...

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- CX/UX
- Retail
The impact of User Experience (UX) and User-Centred Design (UCD)...

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- Health
David Bowie was right. In an article earlier this year following the sad news of his...

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